Imagining the future OF SALES
The future of digital sales is limited only by your imagination.
With today’s technology, we can focus on working to improve communication and sales channels simultaneously, integrating and connecting technology with marketing and sales operations for a seamless customer experience.
Imagine real-time analysis
from every digital and non-digital touchpoint and channel within each of the customers’ journeys.
Imagine visibility into the status
of qualified leads and sales prospects at their respective stages of nurturing.
0
%
of customers
expect consistent interactions across departments, yet 54% say it generally feels like sales, service, and marketing teams don’t share information.
—To achieve that future and accelerate their digital sales, brands must merge business, marketing, and technology within a
99
°
consumer view
which requires multidisciplinary teams and advanced analytical capabilities.
In this Sentinel Report, we will:
01
Set the stage for the landscape of digital sales
02
Create personalized, customer-centric experiences
03
See how different industries are facing this new world including:
Financial services, Energy, Travel, and Telecommunications.
We will dive into future scenarios, detailing the technologies, operating models, data management programs, and collaborative governance required for sales organizations to advance towards the right future.
