AI at the Heart of Care

Healthcare is moving from proactive to predictive care, where technology is playing an increasingly leading role and becoming an essential part of care delivery models.

Patients are increasingly raising their expectations of healthcare systems, driven by personalized experiences in various parts of their lives, from personalized e-commerce recommendations to customized social media feeds. We refer to this growing trend as the "Amazonification of Healthcare."

We are on the verge of an interoperability crossroads: the power of applications allows us to access health records almost anywhere and converge into a single platform, allowing us to get there – to interoperability, allowing patients, payers, and providers access to data to improve healthcare delivery, plus improve costs while maintaining margins.

In an era of patient empowerment, healthcare must match the personalization other industries offer. Proactive, data-driven care builds loyal relationships, improves health outcomes, and secures a competitive advantage for hospitals and payers.